Luxury Hotels in Serpong

The decor, minimalist Javanese design. All of the cakes are excellent. Plenty of breakfast buffet options + all the jamu to choose from. Upon check-in i was asked if i want to pay a little extra to upgrade for the junior suite room, and instead we received the Kraton Suites at the junior suite room 🤩 love the room! It was a great gift for my mother’s birthday!

The friendly and attentive staff, location of the hotel and comfortable bed

Super convenient. Clean, got upgraded to a beautiful one bedroom. So cozy and well set up. Nice gym plus pool. Very nice and friendly staff.

The hotel and service were incredible. We stayed for 4 nights and I can honestly say it is the best hotel we have ever had the pleasure of visiting. The service throughout was second to non and the rooms were fabulous. We visited the roof top bar which was superb with great views and a great atmosphere. We also visited Tom's by Tom Aitken and the experience here was so good that we visited twice during our short stay. Syaeful Abidin and his team made us feel special on both occasions and the food was amazing.

I live here and best hotel ever

The properly was exceptional clean and all facilities were excellent. The service was also excellent and staff were really friendly and went out of their way to make us feel welcome.

Customer service was amazing. Facilities very clean and the gym is quite big with many equipment. Breakfast was tasty. It is very near to Senayang mall and you can go underground to reach each within 10 min walking.

The overall hotel Pool Breakfast Scent of the hotel Nice staff Bathroom Garden So many rooms (meetings, bar etc)

My recent 2-night stay at Ra Suites Simatupang for my anniversary was nothing short of incredible. This hotel is a true gem in Jakarta, offering an amazing experience in every aspect, especially considering its exceptional value. From the moment I arrived, the service was impeccable. The warm welcome at the lobby set the tone, and I was delighted to receive a voucher for buy-one-get-one-free drinks, coffee, and bakery items—a lovely touch. The dining offerings are where Ra Suites truly shines. The breakfast buffet was excellent, but what sets this hotel apart are the incredible extras: a delightful afternoon tea from 3-5 PM and a generous "snacks and cocktails" buffet from 6-8 PM. These are amenities you simply don't find at other hotels in this price range. A special shout-out to the incredibly friendly, attentive, and professional staff at the restaurant, especially Chornel, who was exceptionally helpful and made our meals even more enjoyable. Our room on the 18th floor was spacious, immaculately clean, and offered an unbelievable city view. I loved the unique and practical design, with the toilet separated from the shower and dressing room. It was a very pleasant surprise to find a nice anniversary decoration in the room—a thoughtful gesture that we truly appreciated. All necessary amenities were available. Other highlights include the smooth check-in and check-out process, and the elegant piano in the lobby with a daily evening singing performance that created a wonderful ambiance. To get all these fantastic features—luxurious comfort, outstanding F&B, and top-tier service—at such an affordable price is unbelievable. I only wish I could have stayed longer. I will definitely be coming back again and again. Highly recommended

Lobby has a nice scent. We were able to check in as early as 10am! Front desk staffs were helpful, welcoming and always smiling. Room was amazing, 2 large single beds and fluffy pillows. We had a good night sleep after a long day. Breakfast spread was good. Check out was a breeze.