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About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as free WiFi, work desks, and flat-screen TVs. Additional comforts include balconies with city views, parquet floors, and free toiletries. Dining Experience: The modern restaurant offers Asian and European cuisines with vegetarian options. Breakfast includes local specialties, warm dishes, fresh pastries, fruits, and juices. Guests can also enjoy room service and a variety of menus catering to special diets. Convenient Location: Located in Hanoi city center, the hotel is less than 0.6 mi from Hanoi Old City Gate and Hoan Kiem Lake. Nearby attractions include Thang Long Water Puppet Theater and Ho Chi Minh Mausoleum, each within 1.5 mi. Noi Bai International Airport is 15 mi away. Exceptional Service: Highly rated for its attentive staff and excellent service support, the hotel provides a 24-hour front desk, concierge, and tour desk. Additional amenities include a terrace, balcony, bicycle parking, and free WiFi throughout the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Full English/Irish, Vegetarian, Asian, American, Buffet, Breakfast to go


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Availability

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Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 king bed
1 twin bed
and
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ysturiz
    Chile Chile
    The Location was very good and the staff were very helpful and kind. They helped us find transportation to Ninh Binh and were always attentive.
  • Afonso
    Portugal Portugal
    The room is extremely comfortable and clean! The staff is very very kind and always ready to help!
  • Ma
    Philippines Philippines
    The hotel is new and well-maintained. Our room was bright and clean, with no unwanted smells. The bathroom was spotless as well. The air conditioning and heater both worked perfectly. The bed and pillows were cozy, and we appreciated the balcony...
  • Colter
    United States United States
    This is a new hotel in the area so everything is brand new. Henry was excellent in organizing trips and tours for us to do, he had great food recommendations and was able to answer any questions we had. The hotel is quiet, clean, and the service...
  • Athira
    Indonesia Indonesia
    I like the room, the staff, and the location. Just please pay attention because they have 2 branches.
  • Donna
    Jersey Jersey
    Henry the manager and the staff were so helpful they went above and beyond for us, from ordering taxi to pick us up from airport, Ha long bay cruise and iced coffee delivered every morning to hotel, I needed birthday cake and cards he got them for...
  • Danny
    United States United States
    The staff were very friendly, helpful, and prompt. Without asking, Henry upgraded us to a larger room with a balcony when we checked in, as one was empty for the duration of our stay. He helped us with food recommendations and answered any...
  • Gigit
    Philippines Philippines
    I arrived in Hanoi at 14:30 I decided to go to the hotel and pay my booking. I am going to Sapa at night. Henry assisted me he speaks English and I don’t have any problem. The place is in old quarter only few minutes by walk to train street, Hanoi...
  • Castillo
    Philippines Philippines
    Staffs are amazing! Location was a gem. Close to everything yet on the quieter side of Hanoi.
  • Pamela
    Australia Australia
    We had a lovely stay at the Queen Cafe Hotel. The facility was clean. We truly appreciate that we were given bottles of water daily and fresh towels on our second day even if we didn’t asked for it. The staff were amazingly helpful. Definitely...

Hotel area info

Restaurants

1 Restaurant On Site
  • Nhà hàng #1
    • Cuisine
      Asian • European
    • Open for
      Breakfast
    • Ambience
      Modern
    • Dietary options
      Vegetarian

House rules

Queen Cafe Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 500,000 is required on arrival. That's about $18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay debit cardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of VND 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.