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About this property

Hai Bay Hotel & Restaurant is situated conveniently in the heart of Hanoi, within 5-minute walk to Hoan Kiem Lake and St. Joseph Cathedral. This 4-star hotel offers a 24-hour front desk. All elegantly furnished rooms come with wooden flooring, air conditioning and a cable flat-screen TV. Select room are fitted with a separate seating area. Private bathroom comes with either a bathtub or shower, free toiletries and slippers. A buffet or à la carte breakfast is available daily at the property. The restaurant serves both local cuisine and international dishes. Special diet menu is available upon request. Guests can relax at the spa which offers various healing treatments or get some drinks at the snack bar. Shuttle service is provided at the property at a surcharge if guests wish to use the service. Hoan Kiem Lake is 500 metres from the hotel, while Thang Long Water Puppet Theater is a 6-minute walk from the property. Noi Bai International Airport is 21 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Vegetarian, Vegan, Asian, Buffet, Breakfast to go

  • Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sean
    United Kingdom United Kingdom
    The room was a lot better after getting an upgrade from the King Room with a description that said window with a view. The view looks into another building so I definitely wouldn't call it a view.
  • Jacinta
    India India
    Great location. Breakfast was a good spread. Beautiful, comfortable and clean rooms with balcony over looking street below.
  • Peter
    United Kingdom United Kingdom
    Great Location in the heart of Hanoi. I reccommend the Pho restaurant in the street next door,, the best!!
  • Sharon
    Ireland Ireland
    excellent location , very friendly staff, breakfast was great.
  • Joanne
    United Kingdom United Kingdom
    central, very clean and modern. staff were very accommodating
  • Eric
    Spain Spain
    The Hai Bay hotel was in the perfect location. The staff was very welcoming and helpful. Raina took care of us. Our room was very spacious and clean. The bed very comfortable though very hard and the pillows some of the bests I have seen in a...
  • Manoj
    India India
    Good clean rooms and location. Small property but we'll kept.
  • Francina
    Spain Spain
    Molt ben situat. Bones instalacions i servei amb preu molt ajustat, I un esmorzar molt complet.
  • Leonardus
    Netherlands Netherlands
    Vriendelijk personeel. Goed ontbijt met veel keuzes. Centrale ligging is heel gunstig. Veel bezienswaardigheden zijn eenvoudig (te voet) te bereiken.
  • Yoko
    Japan Japan
    全てのスタッフがとても親切でした。出発前のメールでの質問にもすぐに回答があったり、夜に毛布がもう一枚欲しいとの要望にもきちんと応えていただきました。朝食時の細かいオーダーにも丁寧に応えていただきました。 部屋も清潔で、朝ごはんも美味しかったです。

Hotel surroundings

Restaurants

1 restaurant on site
  • Unique Dining Hanoi
    • Cuisine
      Vietnamese • Local • International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Hai Bay Hotel & Restaurant takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 1,000,000 is required on arrival. That's about US$37. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
9+ years
Extra bed upon request
VND 450,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hai Bay Hotel & Restaurant in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of VND 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.