Kim's Family Hotel

–Great location - show map
+40 photos
Scored 8.9
Rated fabulous

Staff

9.5

Property highlights

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Kim's Family Hotel in Hạ Long offers family rooms with sea, garden, or mountain views. Each room includes air-conditioning, a private bathroom, and free WiFi. Exceptional Facilities: Guests can relax in the hot spring bath, sun terrace, or lush garden. Additional amenities include a fitness room, indoor play area, and free on-site parking. Delicious Dining: Breakfast options include continental, American, vegetarian, vegan, kosher, and Asian. The hotel serves local specialities, warm dishes, and pancakes. Prime Location: Located 42 km from Cat Bi International Airport, the hotel is near attractions such as Ha Long Queen Cable Car (less than 1 km) and Sun World Ha Long Park (10-minute walk). Guests appreciate the value for money and excellent service.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness centre
  • Room service
  • Breakfast

Top location: Highly rated by recent guests (8.2)

Breakfast info

Continental, Vegetarian, Vegan, Kosher, Asian, American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 double beds
2 single beds
2 large double beds
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Ben
Australia Australia
“Clean friendly would stay again. Kim and is family are Awesome”
Nathan
United Kingdom United Kingdom
“Great room nice, clean and spacious Hosts were lovely and helpful - organised a great tour round the bay for us”
Gretaleb
Lithuania Lithuania
“Really comfortable bed and good breakfast, tidy and clean room.”
Sara
Germany Germany
“Our stay at Kim‘s family hotel was really amazing! We stayed only one night, but Emma was so super welcoming, the room was clean, scented very nicely and the breakfast was simple, but very delicious! Emma booked a cruise daytrip for us, and also a...”
Ting
Taiwan Taiwan
“The lady at the front desk really helps me out through the whole process from booking one day trip in Ha Long bay to bus ticket back to Ha Noi. We used google translate to do everything. She was so attentive and fast. The room was spacious and...”
Helen
Ireland Ireland
“Tom, the owner was the most helpful and friendly guy! When we arrived, he was called in to help us check in as his family speak little English and he gave us lots of tips in the area including activities and restaurants. our room was lovely - on...”
Joe
United Kingdom United Kingdom
“Really friendly staff. Lovely breakfast each morning. Big spacious room. Clean bathroom. Fridge and kettle provided. 5 minute walk down to the front. Lots of restaurants nearby. Would recommend staying here”
Ciara
Ireland Ireland
“good location, 5 min walk to centre. has a mini fridge. the host cooks breakfast each morning”
Thomas
Vietnam Vietnam
“Very friendly and helpful people. They give advices on all travel arrangements.”
Justyna
Poland Poland
“Host was tremendously helpful when one of us had gotten sick. Rescheduling our stay and trips stood no problem. Every person from the staff was very kind. Room was big and clean. I highly recommend it, this was our best stay in Vietnam :)”

Hotel surroundings

House rules

Kim's Family Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 00:00 and 06:00
Refundable damage deposit
A damage deposit of VND 300 is required on arrival. That's about US$0. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children older than 4 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

A damage deposit of VND 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.