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About this property
Prime City Location: Alisa Hotel & Spa in Hoàn Kiếm offers a central base with Thang Long Water Puppet Theater a 4-minute walk away, Hoan Kiem Lake less than 1 km, and Hanoi Old City Gate a 12-minute stroll. Noi Bai International Airport is 24 km from the property.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, bathrobes, and free WiFi. Additional amenities include balconies with city views, minibars, and soundproofing.
Spa and Wellness: Guests can relax at the spa facilities or enjoy wellness packages. The hotel provides a 24-hour front desk, concierge service, and full-day security.
Nearby Attractions: Nearby attractions include Hanoi Opera House, St. Joseph Cathedral, and Vietnam Fine Arts Museum, each less than 3 km from the hotel.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Guest reviews
Categories:
Staff
9.1
Facilities
7.9
Cleanliness
8.2
Comfort
8.2
Value for money
8.3
Location
9.0
Free WiFi
8.1
Select topics to read reviews:
Guests who stayed here loved
E
Ella
United Kingdom
“Large rooms and comfy beds, location great! Wonderful, kind and accommodating staff.”
U
Umangi
Sri Lanka
“Excellent place. Rooms are fairly large, clean, and cosy. Friendly and helpful staff. Eric and Tim were excellent and went above and beyond to assist us.”
Teresa
Australia
“Location was great. Room was large for Hanoi and serviced daily. Staff helpful with suggestions.”
Tamer
Qatar
“hotel staff very very friendly and helpful.. all thanks to me. sunny and Haii and Erick they help me alone.. I try to book again when I went back to hanoi but they are fully booked it was an holiday in that days..”
J
Jessica
Australia
“My daughter lost her toy rabbit and they were so helpful. It’s super close to the shops also”
S
Shing
Australia
“Very friendly and helpful staff, great location and nice clean rooms”
Nieves
Hong Kong
“We had amazing stay at the alisa hotel & spa!
The staff were incredibly friendly and accommodating making, sure we had everything we need thank you so much alisa staff salute 🫡 to all of your hard working i highly recommend this place and I will...”
D
David
Australia
“The room was nice and clean which is located close enough grab most places you wanted to go. The staff was able to speak some english so would help some guest”
Allieq
Ireland
“Lovely staff, great size room and facilities in the room. In a good location, short walk from the main areas.”
Hui-yu
Germany
“The location was perfect for visiting Hanoi. The staff were all very kind and helped us out. We booked our cruise in HaLong Bay also through them and they kindly managed to do a surprise for my boyfriend.
The bed is huge!!”
Hotel surroundings
House rules
Alisa Hotel & Spa takes special requests - add in the next step!
Check-in
From 13:30 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 6 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 250,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
BankcardCash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Alisa Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
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