Shangri-La Chiang Mai

–Excellent location - show map
+52 photos
Scored 8.9
Rated fabulous

Staff

9.3

Property highlights

Experience world-class service at Shangri-La Chiang Mai

Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city - Shangri-La Cares: Commitment to your well-being in our care

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Shangri-La Group
Hotel chain/brand
Shangri-La Group

  • Situated in the best rated area in Chiang Mai, this property has an excellent location score of 9.0

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Spa and wellness centre

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

ניצן
Israel Israel
“The hospitality is above and beyond, professional and efficient service. Very polite and welcoming😀”
Vidhya
India India
“Loved the service , the people, the pool, location. Special thanks to beau who gave the best recommendations”
Jy
Malaysia Malaysia
“I love everything about this hotel, but what stands out the most is the friendliness of the staff — they truly make me feel at home. Truly exceptional!”
Amit
India India
“The property was well maintained and the staff were very responsive. The location is also convenient with the night market within walking distance”
Dawid
Switzerland Switzerland
“Very nice hotel, slide in the pool will consume your kid for hours (3 life guards on duty). Good breakfast, clean room, less than 1km walk from night market food court. Gym was ok, but little of cleaning would improve the experience... Very good...”
Tung
Australia Australia
“Staff are very friendly. Pat and the team from the club lounge were very accomodating and made our holiday experience memorable. We will definitely come back to Shangri-La!”
Sophie
United Kingdom United Kingdom
“Staff were so lovely, breakfast was pretty good (but definitely not the best we’ve had in a luxury chain), beds were big and comfy and LOVED how effective the blackput curtains were, the whole family slept great. Lots of storage space was a plus...”
Dylan
New Zealand New Zealand
“Beautiful property, friendly staff who will. go the extra mile to make your stay comfortable. Rooms were spacious and cosy. Great coinceige service. Breakfast was amazing and finally location walking distance yo Kalare night markets and bazaar”
Dylan
New Zealand New Zealand
“Beautiful property, friendly staff who will. go the extra mile to make your stay comfortable. Rooms were spacious and cosy. Great coinceige service. Breakfast was amazing and finally location walking distance yo Kalare night markets and bazaar”
Ahmed
Oman Oman
“Absolutely loved our stay at Shangri-La Chiang Mai! The room was incredibly cozy and spacious—perfect for relaxing after a day out. The staff were exceptionally kind and welcoming, making us feel right at home. Plus, the location is fantastic,...”

Property surroundings

Restaurants

4 restaurants on site
China Kitchen
  • Cuisine
    Chinese
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
Dhala & Pool
  • Cuisine
    Italian • Thai • International
  • Ambiance
    Family friendly • Romantic
The Lobby Lounge
  • Open for
    Lunch • Dinner • High tea • Cocktail hour
Kad Kafe
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Romantic

Resort facilities of Shangri-La Chiang Mai

Great facilities! Review score, 8.9

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

House rules

Shangri-La Chiang Mai takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.