Name: Hotel Sur Bacalar
Address: Avenida 3 entre calle 24 y 26, 77930 Bacalar, Mexico, Avenida 3 entre calle 24 y 26, Quintana Roo, 77930, Mexico
Rating: 8.8

Hotel Sur Bacalar

–Excellent location - show map

+119 photos

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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and outdoor seating area. Dining Experience: The restaurant offers American and à la carte breakfasts, lunch, and dinner with vegetarian and vegan options. Breakfast is highly praised by guests. Convenient Location: Located 35 km from Chetumal International Airport, the hotel provides free WiFi, private check-in and check-out, and a tour desk. Guests appreciate the convenient location and excellent restaurant.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Breakfast info

American

FREE private parking!

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Classic Quadruple Room 2 double beds
Double Room 1 large double bed
Superior Quadruple Room 2 double beds
Superior Double Room 1 large double bed
Suite with Garden View Bedroom 2 large double beds Living room 1 sofa bed
Junior Suite with Terrace Bedroom 2 extra-large double beds Living room 1 sofa bed
Superior Triple Room 1 single bed and 1 large double bed
Apartment with Terrace Bedroom 1 large double bed Living room 1 sofa bed
Standard Double Room 1 double bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Fiona

United Kingdom

“The staff was super nice and helpful. Nice pool. Great location, close to the center. Decent breakfast included in the price.”

Tom

Israel

“Beautiful hotel Great breakfast And the must important really professional and friendly staff! Especially Haviar. He helped us a lot with a big smile. He’s the best!!!!”

Dirk

Belgium

“Located in between the fortress and the eco park makes it an excellent choice. Great info was given by a friendly staff. 10% reduction at the restaurant next door.”

Ivan

Belgium

“Friendly reception - clean room - small but nice well maintained pool.”

Julius

Germany

“Incredible breakfast Very friendly staff Great location Great service”

Marie-chloé

France

“This hotel is very nice and cozy, it feels very chill and the vibe is very nice and peaceful. The tours proposed are very nice and good value for money. The decoration is simple but very vacationy so we really enjoyed it. We really appreciated the...”

Salwa

Netherlands

“Location. 5 minutes from the center and the lake. Nice atmosphere. We booked the larger room with kitchen and sitting room, it was situated right next to the hotel instead of around the swimming pool which was a great choice.”

Jen

United Kingdom

“Everything! Amazingly clean, good air con, comfortable beds, nice pool area with good upkeep, free pool towels, free coffee, staff were really helpful (e.g. booking taxis), nice decor, great showers”

Pauline

France

“The place is very nicely tucked away in a small street, next to a good restaurant. The pool is lovely and the rooms are very comfy.”

Andrew

New Zealand

“Hotel Sur is a well located comfortable hotel. It is attached to a very good restaurant which served an excellent breakfast. There were many restaurants nearby and it is just a short walk to the lagoon The staff at the reception desk were very...”

Hotel surroundings

Restaurants

1 restaurant on site

Finisterre

Cuisine
Mediterranean
Open for
Lunch • Dinner • Cocktail hour
Ambiance
Modern
Dietary options
Vegetarian • Vegan

House rules

Hotel Sur Bacalar takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 10:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sur Bacalar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.