About this property

Comfortable Accommodations: Hotel Puerta Chichen in Chichén-Itzá offers air-conditioned rooms with private bathrooms, bath or showers, and TVs. Guests enjoy terrace and pool views, ensuring a relaxing stay. Exceptional Facilities: The hotel features a spa, garden, terrace, restaurant, bar, and a year-round outdoor swimming pool. Free WiFi is available throughout the property, enhancing connectivity. Dining Experience: A family-friendly restaurant serves Mexican, local, and international cuisines, including vegetarian, vegan, gluten-free, and dairy-free options. Brunch, lunch, and dinner are available, alongside cocktails. Convenient Location: Located 1.9 km from Chichen Itza and 122 km from Manuel Crescencio Rejón International Airport, the hotel provides free private parking and a paid airport shuttle service. Highly rated for its swimming pool, garden, and convenient location.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

  • FREE private parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Erika_giovanni
Netherlands Netherlands
Lovely Hotel very close to the ruins. Perfect location. Staff extremely helpful and friendly. We really enjoy our stay.
Mathieu
France France
Extremely nice garden with trees, fruits, birds and a large swimming pool. Clean room. The staff was very friendly. The location is of course a plus to be at Chichen Itza early.
Bart
Netherlands Netherlands
Close to chichen itza. Nice pool. Very clean and beautifully maintained. They have a nice buffet restaurant as well, with sufficient vegetarian options.
Samantha
Australia Australia
Clean and comfortable room,great location, very close to chichen itza. Has onsite restaurant. Staff were very friendly and caring.
Isabelle
United Kingdom United Kingdom
Location perfect: very close to Chichen Itza site. Although on the main road, our bedroom was on the back toward the gardens so very quiet. The hotel looks as it has been refurbished recently.
Luis
Germany Germany
Very comfortable beds and good pillows and good air conditioning. Very neat and pleasant grounds with green areas and lots of well arranged spaces. Very nice swimming pool and a restaurant is also on the grounds. We would definitely...
Martin
United Kingdom United Kingdom
Well located for Chichén Itsá, easy 2 km walk, and near to Pisté town centre. Reasonable price, 1,936 MXN (£77) per night room only. Spacious room with plenty of light. Pleasant staff. Restaurant open for breakfast, lunch and evening, serves...
Benjamin
United Kingdom United Kingdom
Perfect place to stay for access to Chichen Itza, an easy walk with our 6 and 9 year old. Loved the staff, pool, spacious site. We took the collectivo from Valladolid and they drop you right outside.
Hui
Canada Canada
Very good location, 5-10 min driving to cenote and Chichen itza. You can have money exchange there and it is convenient. The ordered breakfast is good.
Nina
Slovenia Slovenia
Perfect place to stay if you plan a early morning visit to Chichen Itza.

Hotel surroundings

Restaurants

1 restaurant on site
Puerta Chichen
  • Cuisine
    Mexican • Local • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Hotel Puerta Chichen takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Breakfast not provided for children in rooms with breakfast included.

Chichen Mayan Planetarium (Dinner & Show) are not included in the rate and can be purchased on arrival or by calling the property in advance.