Krystal Cancun

–Excellent location – show map
+120 photos
Scored 7.6
Rated good

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Beachfront Location: Krystal Cancun in Cancún offers direct beachfront access, an infinity swimming pool, and a sun terrace. Guests enjoy a lush garden, spa facilities, and free WiFi throughout the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and sea or city views. Additional amenities include balconies, mini-bars, and free toiletries. Family rooms and interconnected rooms cater to all travelers. Dining Experience: The family-friendly restaurant serves Mediterranean, Mexican, and international cuisines. Breakfast includes local specialties, warm dishes, fresh pastries, and a variety of beverages. Live music and cooking classes enhance the dining experience. Leisure Activities: Guests can enjoy yoga classes, aerobics, and a fitness room. The kids' club and outdoor play area provide entertainment for younger visitors. Free on-site private parking and a tour desk are available.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • 4 restaurants
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.2!

Breakfast Info

Buffet

  • Free Private Parking Available On Site

Activities:

  • Fitness center

  • Golf course (within 2 miles)

  • Fishing

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
or
2 full beds
2 full beds
1 king bed
2 full beds
1 king bed
and
1 sofa bed
1 king bed
1 king bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Chelsea
United States United States
“Easy beach access and located near shopping and restaurants”
Martin
United States United States
“It was close to the night life and the beach was in back of hotel”
Bradford
United States United States
“The staff was incredibly friendly, helpful, kind, and sweet. Everyone at the hotel seemed genuinely interested in our enjoyment, comfort, and experience. They went out of their way to handle several requests around food allergies with the upmost...”
Jonnalyn
United States United States
“there was a leak inniur bathroom but staff made an effort to make up for it. We were transferred to a different room and was offered some freebies. They called and checked us everyday as well.”
Kathy
United States United States
“Staff was excellent and the resort was sparkling clean!”
Marisol
United States United States
“It was a convenient location. The staff was very nice.”
Ramon
United States United States
“The location and the view I want to recommend the higher hotel floor with ocean view.,Miss Derli that works with Kristal promotion departamant gives us a excellent treatment and I do recommend her to anyone who would like to have the best vacation...”
Saniya
Canada Canada
“Good location, good customer service, great massage for which they gave us a coupon, good value for the money”
Sandy
United States United States
“Great location. Staff was nice and friendly. Love the pool activities.”
Suarez
United States United States
“The location was excellent. The hotel is right next to the beach and within walking distance to the clubs and to a big souvenir store. The food was great. Very clean.”

Area info

Restaurants

4 Restaurants On Site
Hacienda el Mortero
  • Cuisine
    Mexican
  • Open for
    Brunch • Dinner
  • Ambience
    Traditional
Aquamarina
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Las Velas
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Mediterraneo
  • Cuisine
    Mediterranean
  • Open for
    Dinner
  • Ambience
    Romantic

House rules

Krystal Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Restrictions for the all-inclusive plan:

Children from 0 – 4 for free.

Children from 5 – 12, additional fee USD 40.00

Children older than 13, additional fee USD 90.00

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 005-007-000112/2025