Wheelchair accessible, Toilet with grab rails, Visual aids (Braille), Bathroom emergency cord
Swimming pool
Private, Rooftop swimming pool, Infinity pool, Outdoor swimming pool
About this property
Offering an outdoor pool and a restaurant, Four Points Cancun by Sheraton is located in Cancún. Free WiFi access is available. Each room offers air conditioning and a coffee machine.
A cable TV is provided in each room at Four Points Cancun. The private bathroom comes with a shower. A work desk is also standard in the rooms.
Four Points Cancun by Sheraton Hotel features a 24-hour front desk and a bar. Other facilities offered at the property include meeting facilities. The property has free on-site parking.
The hotel is 2.5 mi from Cancun’s ADO Bus Station and 9.3 mi from La Isla Shopping Mall. Cancún International Airport is 15 minutes’ drive away.
Couples in particular like the location – they rated it 8.2 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
Categories:
Staff
8.4
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.0
Free Wifi
8.0
Select topics to read reviews:
Guests who stayed here loved
D
Dale
United States
“CONNECTED TO THE HOSPITAL. Best staff we have ever encountered. From the front desk, staff in the restaurant, to the domestic staff!! Out of this world nice and helpful. Beautiful pool on top floor, great view, comfortable beds, good...”
D
Dagmar
Netherlands
“We wanted to stay one night in Cancun before flying out to Europe. The hotel was modern, clean, beautiful beds and big shower. The pool and gym superb, even with a shower there. The car parking was under the hotel, connected with lift. The hotel...”
Stephan
Guatemala
“the room was comfortable, good size.
the toiletries were good and also the AC worked amazing
the back outs which usually are a weak point in the rooms were great”
Kalyana
India
“Spacious rooms, clean maintenance and good breakfast”
B
Baquial
United States
“The staff were very friendly. They helped me with any extra needs I requested within reason. This is a great hotel!”
Antonio
United States
“The staff were very helpful and always friendly. There are a lot of seating areas in the lobby. The breakfast buffet had many choices and the breakfast menu was also available. Our room was very comfortable, the facilities we used - pool, gym -...”
D
Deborah
United States
“Room was big and comfortable. The bathroom was enormous. Upgrading to a larger room was the best”
T
Tim
Netherlands
“The swimming pool on top was really good. It was quite around the pool and it was a big pool. They also have an ice machine on each floor which can be used to cool the drinks.”
I
Ivy
Serbia
“Staff friendly, the place was quiet and nice. Hotel restaurant had very good tacos.”
G
Gary
Ireland
“Great room as I had my own balcony, huge bed (never been in a bed that big before) and plenty of room in both the room itself and the bathroom. O Have stayed in 2 x hotels in Cancun since and both of these fail compared to this.”
Hotel area info
Restaurants
1 Restaurant On Site
The Eatery Bistro & Restaurant
Cuisine
American • International
Ambience
Family-friendly
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
House rules
Four Points by Sheraton Cancun Centro takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Crib upon request
Free
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
An environmental fee of 25.34 MXN pesos per night, per room will be requested at the check in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Cancun Centro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
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United States
Netherlands
Guatemala
India
Serbia
Ireland
