Sustainability certification

Canopy By Hilton Cancun La Isla

–Great location - show map
+66 photos
Scored 8.6
Rated excellent

Property highlights

About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, sea or lake views, and modern amenities such as free WiFi, flat-screen TVs, and work desks. Exceptional Facilities: Guests enjoy a rooftop swimming pool, spa facilities, fitness center, sun terrace, and free bicycles. Additional services include a 24-hour front desk, concierge, and business area. Dining Experience: The modern, family-friendly restaurant offers American, Mexican, and Caribbean cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, buffet, and à la carte selections. Prime Location: Located 11 mi from Cancún International Airport, the hotel is an 8-minute walk from El Rey Beach and near La Isla Shopping Mall. Nearby attractions include the Mayan Museum and Cancun Convention Center.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • 2 restaurants
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Canopy by Hilton
Hotel chain/brand
Canopy by Hilton

Located in the best-rated area in Cancún, this hotel has an excellent location score of 8.9

Breakfast Info

Continental, American, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
2 queen beds
2 queen beds
1 king bed
1 king bed
1 king bed
2 queen beds
1 king bed
2 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Martinez
United States United States
“Liked the personnel and the hotel itself. Beds were comfortable and rooms clean!”
Domingos
United States United States
“Nice room, great breakfast, nice rooftop with pool, bar and fitness center. There was a shopping center right next door with restaurants and other activities.”
Nina
United States United States
“I absolutely love the location, it's convenient and close to everything on the Blvd. Each floor has an amazing fragrance that greets you from the elevator, it is amazing. It is such a gorgeous hotel with great decor and design. They have one of...”
Enas
United Arab Emirates United Arab Emirates
“The best stuff I met in Cancun, they are so helpful and friendly 🙌🏻 the room was amazing”
Maria
Mexico Mexico
“The room design was modern and nice, bed was very comfy”
Carolyn
United States United States
“Access to shopping and eating and public transportation”
Domenico
United States United States
“The location of the hotel is great if you would like to avoid the noises of the clubs in the center, even though they are pretty close (it’s less than 10 min with an Uber). It’s also close to one of the public beach of the cities (15 mins...”
Tayunjanae
United States United States
“Perfect location, so many restaurants, shopping centers, beaches with 2-10 min walking distance. Room service tidied up everyday and the staff was always friendly and answered any questions we had”
Brook
United States United States
“Great stay- there was water dripping in the hallway but maintenance was addressing the issue. Very attentive staff. Will stay again. Break fast was amazing- chef who makes omelets (a younger bigger guy like me 😀) was amazing! Great conversation...”
Lorna
Jamaica Jamaica
“The location was great and the hotel was lovely. Had a great roof top with bar and pool. Right next door to a big shopping mall. Lovely hotel would recommend to everyone.”

Hotel area info

Restaurants

2 Restaurants On Site
Azulinda Cafe & Bar
  • Cuisine
    American • Caribbean • Mexican
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Wander Rooftop
  • Cuisine
    American • Caribbean • Mexican
  • Open for
    Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

Amenities of Canopy By Hilton Cancun La Isla

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • 2 restaurants
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Canopy By Hilton Cancun La Isla takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Canopy By Hilton Cancun La Isla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.