You might be eligible for a Genius discount at GemSuites Riverside Serviced Apartments and Hotel, Nairobi. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Offering a year-round outdoor pool and views of the pool, GemSuites Riverside Serviced Apartments and Hotel, Nairobi is set in Nairobi. The hotel has a sun terrace and spa center, and guests can enjoy a drink at the bar. Each room features an private bathroom with a spa bath, while others have bathrobes and slippers. All units have a seating area for your convenience. Enjoy a cup of tea from your terrace or balcony. For your comfort, you will find free toiletries and a hairdryer. A flat-screen TV is featured. There is a 24-hour front desk at the property. Embassy of the Kingdom of the Netherlands is 820 feet from GemSuites Riverside Serviced Apartments and Hotel, Nairobi. The nearest airport is Jomo Kenyatta International Airport, 9.9 mi from the property.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, American, Buffet

  • Free Private Parking Available On Site


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
2 sofa beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
1 king bed
Living room
2 sofa beds
Living room
2 sofa beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Fromharlem
    United States United States
    Breakfast is good just need to cover the fruit from insects; however, staff always make sure that you're enjoying your meal.
  • Fromharlem
    United States United States
    I enjoyed the services performed by Demaris and Paris...thanks. Love the comfort of the rooms; very spacious.
  • Fromharlem
    Kenya Kenya
    Damaris at the front desk assisted me in making my stay at Gem enjoyable. Also, thanks to Lavin for her service in the restaurant.
  • Jennifer
    Kenya Kenya
    The privacy. The rooms are also very quiet. And the staff very nice and welcoming.
  • Jason
    Tanzania Tanzania
    The breakfast was good, and it was on time. Location was not too bad as it was near town.
  • Martin
    United Kingdom United Kingdom
    Good location, nice property and had good facilities.
  • Fromharlem
    United States United States
    Diverse selection compared to other hotels in Nairobi.
  • Henya
    Kenya Kenya
    Staff was friendly and tried to cater to my needs. Food was delicious. The bed felt like heaven.
  • Lucille
    United Kingdom United Kingdom
    Location Clean Elegance I love the rooms - spacious, bright and beautiful The stall are excellent - very respectful and ensuring your comfort. The staff scored 110% above excellent
  • Kelvin
    United Kingdom United Kingdom
    It’s clean, nice and quiet, has good food and all variety of drinks and above all excellent customer service. I will always go there as it the best hotel I’ve even been in Nairobi.

Host Info

Company review score: 8.9Based on 102 reviews from 2 properties
2 managed properties

Property info

GemSuites Riverside is the very definition of ultra-opulence. This one-of-a-kind serviced apartment and hotel complex offers a new level of luxury living never before experienced in Nairobi. At GemSuites, we know that for busy travelers, balancing work and other priorities while away from home can be difficult. That’s why we have created a unique lifestyle proposition, that seamlessly integrates all aspects of your work and personal life and makes it easy, comfortable and stress-free to get it all done. With luxurious, spacious, fully-serviced suites & apartments, GemSuites has 24-hour reception and concierge services, daily housekeeping and laundry, and airport & city transfers. Additionally, for the busy executive, we provide complimentary Wi-Fi, meeting rooms, a business center and our unique GemSuites Business Services, a virtual office that can take care of all your administrative needs.

Neighborhood info

GemSuites Riverside is located in the Rivers suburb, one of the last remaining "leafy suburbs" in Nairobi, and one of the most exclusive and sought-after neighborhoods in the city. Tree-lined streets are bordered with elegant town homes, lavish apartments, and modern office buildings. With its unique mix of both prime residential and commercial properties, GemSuites Riverside is a popular living destination for expatriates and affluent individuals. Riverside offers the enviable combination of peace and tranquility along with easy access to the very best attractions that the city has to offer. With its close proximity to the upscale Westlands business district, GemSuites Riverside provides access to some of Nairobi's finest dining, upscale shopping and top-notch schools and hospitals in the area.

Languages Spoken

English,Swahili

Area info

Restaurants

1 Restaurant On Site
  • Argenti Restaurant & Lounge
    • Cuisine
      Mediterranean
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian

House rules

GemSuites Riverside Serviced Apartments and Hotel, Nairobi takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
$50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 6:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform GemSuites Riverside Serviced Apartments and Hotel, Nairobi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.