- Mountain view
- Free Wifi
- Terrace
- Balcony
- Bathtub
- Air conditioning
- Daily housekeeping
- Non-smoking rooms
- Safe
- Baggage storage
About this property
Some guest rooms come with a private open-air hot springs bath, where guests can relax while enjoying the view of Hakone's mountains. Each air-conditioned room is fitted with a LCD TV, safety box and refrigerator. slippers and free toiletries are provided by the accommodations. The on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients. Hakone Gora Park is 1640 feet from Tensui Saryo, while Hakone Open-Air Museum is 2953 feet away. The nearest airport is Tokyo Haneda International Airport, 46 mi from the property.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Non-smoking rooms
- Hot spring bath
- Free Wifi
- Tea/Coffee Maker in All Rooms
- Bar
Property highlights
Top Location: Highly rated by recent guests (9.1)
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Open-air bath, Public Bath, Hot spring bath
Guest reviews
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Guests who stayed here loved
- Denise
United States“We had a really relaxing stay at Tensui. The staff were very helpful and accommodating. Most importantly we appreciated the location and its proximity to the the Gora station, the Gora park, and stores. Having an osen in our room was such a treat!” - Randi United States“The hotel was super nice and exactly what we were looking for in Hakone Loved the footbath at the bar and the spacious traditional rooms. Also extremely conveniently located near the train station”
Hui United States“Excellent breakfast and Dinner. We all dress yukata like traditional Japanese ( free outfit) We had hot spring in our room which is so convenient.”
Jim United States“We had a full kaiseki meal plan. It was a great experience. Some reviewers complained about being limited to Japanese style items for breakfast, I can't say that I liked every item of the array of offerings but to me but the experience was...”- Adrian
United Kingdom“After spending hours looking at 30+, 8* and above rated ryokans in Hakone and struggling to make a decision because none really appealed to me, especially because a lot of the photos show issues with cleanliness / maintenance with the bathing...” - Andrea
Brazil“Loved the amazing breakfast. The Japanese style bedroom with the stone bath overlooking the beautiful scenery of the city and mountains was breathtaking. Location is perfect just a few steps from the Gōra Station and cable car.” - Variya
Thailand“I like free flow drink of wine/ sake/ juice in the evening. They provided one free drink at the bar. There were public onsen (indoor and outdoor), private onsen and hot ceramic room. The room was comfy and had all amenities. Yukata was provided...” - Vanessa United States“Relaxing and perfect location, very near train station.”
- Alva United States“The views were awesome. The room was good. The bar was also very nice.”
- Marissa United States“Great location and nice facilities. I definitely recommend a room with a private onsen and mountain view, I spent all of my chill time on the balcony. The Japanese style room is nice, spacious, and comfortable. The Japanese style breakfast was...”
Host Info
Property info
Neighborhood info
Languages Spoken
English,JapaneseArea info
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.
Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.
Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Tensui Saryo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
This property does not accommodate bachelor(ette) or similar parties.
Quiet hours are between 22:00:00 and 09:00:00.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
