Tenseien

–Great location - show map
+117 photos
Scored 8.6
Rated fabulous

Staff

8.7

You might be eligible for a Genius discount at Tenseien. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Tenseien in Hakone offers a 4-star ryokan experience with a hot spring bath, sauna, and a beautiful garden. Guests enjoy free WiFi, a lift, and a 24-hour front desk. Dining and Amenities: The property features a restaurant serving dinner and a buffet breakfast. Additional amenities include a hot tub, air-conditioning, and a paid on-site private parking. Local Attractions: Located a 13-minute walk from Hakone-Yumoto Station, Tenseien is near Tsurugaoka Hachimangu Shrine (49 km), Kowakudani Station (8 km), and Hakone Open-Air Museum (9 km). The surrounding area offers a hot spring area. Guest Favorites: Guests highly rate the breakfast provided by the property, the beautiful garden, and the dinner served at the restaurant.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Private parking
  • Hot spring bath
  • Free WiFi
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

  • Private parking available on-site

  • Hot spring bath

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
2 futon beds
5 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Louise
United Kingdom United Kingdom
“Great public onsen, convenient location, buffet ok - plenty of food.”
Tracey
New Zealand New Zealand
“The service, we got dinner and breakfast included and it was well worth it.”
Jodie
Australia Australia
“Amazing ryokan that is a short walk from the station. It is uphill on the way to the hotel so would not recommend with lots of luggage The facilities were great with spectacular views. the buffet dinner and breakfast was good quality with lots of...”
Cam
Australia Australia
“Great service, location, food and an amazing onsen! Would stay again and would definitely recommend.”
Elsa
Australia Australia
“Nice onsen hotel with plenty of outdoor onsen options. 24 hours gift shop and nice garden to walk around after buffet dinner.”
Kahlia
Australia Australia
“In a great location, buffet dinner was lovely, room and private outdoor bath was wonderful.”
Putri
Netherlands Netherlands
“Here for solo travelling as a female, first time staying at a ryokan. Although English communication is rather limited, staffs are very helpful -- they really tried their best to help and explain how things work there.”
Rtravel
Germany Germany
“Nice little mountain park of the hotel, stamps to collect for the kids, onsen open until after midnight. Super breakfast and dinner buffet. All in all still fantastic.”
・e・
Malaysia Malaysia
“The almost 24 hours public onsen, great to go take a bath anytime of the day outside of their maintenence hours.”
Stephane
Belgium Belgium
“Great Location, beautiful garden, especially at night. Great in-room (on the balcony) onsen. Meal buffet and breakfast were amazing. highly recommended”

Property surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Open for
    Breakfast • Dinner

House rules

Tenseien takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests cannot wear shoes inside the property.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.