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Get the celebrity treatment with world-class service at Hotel New Otani Makuhari

Located within a 5-minute walking distance from JR Kaihinmakuhari Train Station, Hotel New Otani Makuhari offers guests the luxury of choosing from 10 restaurants to dine at and a variety of outdoor and indoor activities. The hotel is situated just next to the Makuhari Messe and the Tokyo Disney Resort is a 20-minute train ride away. Carpeted rooms feature a flat-screen TV, air conditioning/heating and an en suite bathroom. Rooms also come with a refrigerator, an electric kettle and free toiletries. Guests can relax in the seating area and enjoy the view of Tokyo Bay or of Chiba City. At Hotel Makuhari New Otani, guests can access the indoor pool, spa and fitness centre at a cost. At a surcharge, guests can also enjoy the sauna, get a relaxing massage or break a sweat playing tennis. A 24-hour front desk and a gift shop can be found on site as well. Guests can dine at the All-Day Dining Satsuki, the Chinese Restaurant Taikanen or get a taste of Teppanyaki at Keyaki or Keyaki Sky Salon. Guests can also feast at one of the 3 authentic Japanese restaurants Senbazuru, Isshin or Sazanka. The Lounge Café or Bay Court Café and the Patisserie Satsuki are also open for light meals and desserts. Narita International Airport is 40-minutes by limousine bus and Haneda International Airport can be reached with a 70-minute bus ride. Guests can also access the Odaiba shopping malls within a 45-minute train ride from the hotel. In addition, Aeon Mall Makuhari New City is a 6-minute drive or 13-minutes by train and walk.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.1)

  • Top pick by families with children

Free private parking available at the hotel


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Availability

Prices converted to USD
We have no availability here between Fri 17 Oct 2025 and Mon 20 Oct 2025

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1 extra-large double bed
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Limited supply in Chiba for your dates: 1 five-star hotel like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Karen
    United Kingdom United Kingdom
    Extensive breakfast, great location, comfy room and lovely staff.
  • Engela
    Australia Australia
    Amazing location excellent service. Loved the Bell boy and Bell Captain service make the experience so much unique
  • Ambarish
    India India
    Like the location of the hotel as this was close to the Makuhari messe and had a connecting walkway which worked well for us.
  • Richard
    Netherlands Netherlands
    I had an exhibition to attend in the Makuhari Messe. This hotel has a walking bridge (covered!) directly to that venue, so that was a no-brainer. My coworkers and business relations stayed in hotels next door or behind (APA, Francs). The New Otani...
  • Man
    Hong Kong Hong Kong
    Nice location ! BIG room, clean ! all staff are nice !
  • Christian
    Japan Japan
    spacious room, nice breakfast buffet, good location, nice staff
  • Sifan
    Singapore Singapore
    Good hotel for conference. convenient transport to Denisy and Tokyo also. Can also take JR to airport.
  • Ioana
    United Kingdom United Kingdom
    Location is great and staff is helpful. Had very little time as we came for Comic Con but super comfortable overall.
  • Anonymous
    New Zealand New Zealand
    the staff are exceptional! very attentive, proactive and always willing to serve -20/10 for service!
  • Miki
    Japan Japan
    幕張メッセから近く、雨が降っていてもほぼ濡れずに移動が出来た。 またチェックイン時、まだチェックインの時間ではなかったのに部屋に案内していただけ荷物を整理してからライブ会場に向かうことができてとても助かりました。 またLIVEの際にはお世話になります!

Hotel surroundings

Restaurants

6 restaurants on site
  • SATSUKI
    • Cuisine
      European
    • Ambiance
      Family friendly • Modern
  • 大観苑
    • Cuisine
      Cantonese • Chinese
  • 千羽鶴
    • Cuisine
      Japanese
  • 一心
    • Cuisine
      Sushi
    • Ambiance
      Traditional
  • 鉄板焼 欅
    • Ambiance
      Romantic
  • ザ・ラウンジ
    • Ambiance
      Family friendly

House rules

Hotel New Otani Makuhari takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 10 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print

Need-to-know information for guests at this property

At the time of booking, you must inform the property what time you plan to check in. If your check-in time changes, please update the property.

Please note that 1 child 9 years and under can use an existing bed free of charge. Only 1 child per 1 adult is accepted in an existing bed.

The property may contact guests with applicable prepayment instructions after booking. Please contact the property directly for more details.

Please inform Hotel New Otani Makuhari in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).