NASPA New Otani

–Great location - show map
+49 photos
Scored 8.5
Rated very good

Staff

9.0

About this property

Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities. The hotel is 2 km from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free WiFi
  • Fitness centre
  • 3 restaurants
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

  • Free private parking available at the hotel

  • Ski-to-door

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
5 futon beds
2 single beds
and
3 futon beds
9 futon beds
6 futon beds
2 single beds
4 single beds
2 single beds
and
1 sofa bed
2 single beds
4 single beds
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Glenn
Australia Australia
“Straight on the snow . Excellent views from the room .. Banquet meals were great”
Clare
Australia Australia
“Great location for ski in ski out. Room were very nice size for a family. The view of the mountains from our room was beautiful to wake up to all the snow on Xmas day.”
Hwee
Singapore Singapore
“The frequent shuttle bus service to station. The size of room.”
Afe
Thailand Thailand
“View was very good. Hotel is close to the Main train station and there is shutter bus from hotel to the main station for service.”
Rachel
Australia Australia
“We travelled for our anniversary and were upgraded to a mountain view room and it was everything you could ever imagine! The view was something out of a movie 😍 and the room was nice and spacious. The location was great, not far from the train...”
Damien
Singapore Singapore
“Huge and well appointed. Onsen was made to cater to large crowds. Shuttle was provided Had a room upgrade”
Ken
Australia Australia
“Everything was exceptionally good - room, staff, cleanliness, view, value for money. One the best hotels ever, except for one thing.”
Roger
United States United States
“Convenient shuttle bus to take only five minutes to NASPA New Otani from train station. The room was very clean and comfortable. Onsen was great. Both buffets, dinner, and breakfast were delicious. We enjoyed our stay and will visit this very nice...”
Jc
Japan Japan
“I like how the hotel staff take the messages seriously and replied it sincerely. Love the room, unexpected big. And also the nespresso coffee machine in the room really made my day!”
Tan
Singapore Singapore
“Room is comfortable. Staff are friendly and helpful. Nice view on snow Mountain”

Hotel surroundings

Restaurants

3 restaurants on site
O Dining Buffet restaurant
  • Open for
    Breakfast • Dinner
FONTANA Continental restaurant
  • Open for
    Dinner
Senbazuru Japanese restaurant
  • Open for
    Dinner

House rules

NASPA New Otani takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 00:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.