About this property

Boasting unique milk-colored bubbly hot spring baths, Awanoyu provides traditional Japanese-style rooms and heartfelt hospitality. Guests can unwind in the open-air baths, try on yukata robes and savor delicately prepared Japanese meals at the ryokan. Free WiFi is offered at the lounge area and in all guest rooms. Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room comes with a low desk and seating cushions. There are also chairs beside the windows looking out to the lush trees. Other in-room facilities include a TV, a fridge and a telephone. The Awanoyu Ryokan offers karaoke facilities, drinks vending machines and safety deposit boxes. Luggage storage services are also available. The ryokan is a 1-hour drive from Matsumoto Interchange on Nagano Expressway. Matsumoto City and Matsumoto Castle are a 75-minute drive away. Featuring many local ingredients, the Japanese multi-course dinner and breakfast are served in the private room.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
4 futon beds
4 futon beds
5 futon beds
5 futon beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Pavel
    Japan Japan
    Excellent service and a great onsen in a beautiful location. Highly recommended.
  • Rohit
    United Arab Emirates United Arab Emirates
    For international travellers they should have English speakers; they did not have any. There were no options for vegetarians. They should have some options
  • Natalie
    United States United States
    The onsen was beyond expectations! It was warm and relaxing. It was a bit uncomfortable to be around so many naked people, but no one really looks at you. Women can use a "bathing robe" that they provide, which I did and was tremendously helpful...
  • Jon
    United States United States
    We liked the old school feel of the place. The staff was really nice. The personal attention to our needs was exceptional. They pretty much do everything for you. They greet you in the parking lot at your car. They take your luggage to your room....
  • Krager
    Singapore Singapore
    One of the best onsen and ryokan we've experienced. The unique milky hot spring water is really gentle on the skin. Our children had a great time at the onsen too. The kaiseki dinner was exceptional. We stayed here for 2 nights and were given a...
  • Patthapol
    Thailand Thailand
    This place is very good place for resting, and hotel have send message through Booking.com for confirmation about any allergy food or any other requirement from hotel which we are impressive.
  • Chung
    United States United States
    The hotel is awfully expensive but offers excellent food and an open air onsen. The open air onsen allows gentlemen and ladies to enjoy the onsen together. The ladies are covered with towels. This is very good because couples can enjoy the onsen...
  • Hsia
    Singapore Singapore
    Everything except the onsen changing room should include toiletries
  • Andrew
    New Zealand New Zealand
    Service for the staff, the amazing onsen, beautiful dinner
  • Tsz
    Hong Kong Hong Kong
    We’ve had a few less than ideal experiences for traditional Japanese hot spring inns in the past, but this time was completely satisfying It’s wonderful, far from the hustle and bustle, the room is very clean, with extremely professional and...

Area info

House rules

Awanoyu takes special requests – add in the next step!
Check-in
From 3:00 PM to 5:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Guests arriving after 17:00 must inform the property in advance. Contact details can be found on the booking confirmation.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Please note, the on-site bathroom is not available due to cleaning from 14:30-15:00 every day except Thursday and 10:00-15:00 on Thursdays.

Guests with children need to contact the property in advance if they require child meals. Charges apply.

Please note, guests must notify the property at least 2 days in advance of their arrival date to request on-site meals. Contact details can be found in the booking confirmation.

Please note there are no restaurants or convenience stores nearby.

The property is a 60-minute drive from Matsumoto Interchange. Guests arriving with a car are advised to drive early as roads to the property are through a mountainous area.

Please note that public transportation between Matsumoto Station and the property is limited and guests arriving by public transportation are advised to check bus and train schedules in advance.

Please inform Awanoyu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.