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About this property
Comfortable Accommodations: Apprising hotels GranJam Tsugaike in Otari offers family rooms with private bathrooms, air-conditioning, and mountain views. Each room includes a bath, bidet, hairdryer, yukata, and TV. Exceptional Facilities: Guests enjoy ski-to-door access, a hot spring bath, open-air bath, and free WiFi. Additional amenities include a lift, ski pass sales point, family-friendly restaurant, and free private parking. Dining Experience: The restaurant serves Japanese and European cuisines in a family-friendly ambience. Dinner is highly rated by guests for its quality and variety. Prime Location: Located 74 km from Matsumoto Airport, the hotel is a 12-minute walk from Tsugaike Kogen Ski Area. Nearby attractions include Hakuba Cortina Ski Area (6 km) and Tsugaike Nature Park (14 km). Winter sports enthusiasts appreciate the surrounding area.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Facilities for disabled guests
- Free parking
- Free WiFi
- Restaurant
- Family rooms
- Breakfast
Property highlights
Perfect for a 3-night stay!
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Top location: Highly rated by recent guests (8.9)
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Top pick by families with children
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FREE private parking!
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Ski-to-door
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Open-air bath, Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
Yu
Taiwan“There’s good view on the roof to see mountains. Big space for parking. Also the room is big.”- Saw
Malaysia“The location is great. Just a walking distance to the ski resort.” 
Ben
United Kingdom“Excellent location, amazing dinner and good breakfast. Onsen was a little small. Staff friendly and short walk to the gondola station. Best place we stayed in Tsugaike”
Johan
Sweden“Big room, amazing onsen and fair breakfast buffet. Staff was really helpful and it was on a 7min walk from the ski lift. Big ski storage room. Lots of older ppl staying here so no noice during the evening”- Kate
Canada“Room was fabulous- clean, spacious, cozy. Gentleman at the front helped with all my questions Was my first experience with onsen, all instructions listed in English. Had a selection of different shampoo/conditioners to use. Location was easy to...” - Ning
Australia“Clean,spacious and comfortable. The hot spring is good. Not far to the ski lift. The buffet breakfast is nice. The staffs are very friendly.” - Liz Australia“Everything! A clean place, great and friendly staff. Comfortable beds (we stayed in a Japanese room) and delicious dinner (we reserved dinner each night we were there). Their onsen is clean and great! Highly recommended to stay here. Only 10...”
Yingshi
Singapore“Amazing dinner, very spacious room, nice outdoor onsen. Very good value of money. Hope to come again in winter in the future”- Chia Taiwan“下雪的時候外面餐廳沒有預約可能吃不到，飯店的晚餐很豐盛好吃，價錢也合理，推薦可以在飯店吃。4樓房間是榻榻米很舒服，只是放行李空間稍小。飯店一樓的乾燥室每個房間有獨立的櫃子很貼心。滑雪完能到大浴場洗澡泡湯很享受，雖然露天的也沒有景色，但是有熱水就是舒服。”
- Fujita
Japan“屋上から白馬連山の朝焼けが見れるのは最高😊 設備も新しく、整髪料等のアメニティも十分に整っており、コストパフォーマンスに優れている。 また、ゴンドラ駅まで徒歩7分の立地も良い。 追加注文した昼のお弁当、色々入っていて、とても美味しかった😋 スタッフの対応も良く、どなたも親切でした✨”
Hotel surroundings
Restaurants
- ラ・ルーナ
- CuisineJapanese • European
- Open forBreakfast • Dinner
- AmbianceFamily friendly
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Apprising hotels GranJam Tsugaike in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
