Sustainability certification

Mercure Serpong Alam Sutera

–Great location - show map
+79 photos
Scored 8
Rated very good

Staff

8.8
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access

Cheapest option at this property for 2 adults, 1 child

1 × Superior Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$13 (optional)
We have 7 left
US$68 per night
Price US$225
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

About this property

Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout. Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries. Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms. Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge. Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request
Mercure
Hotel chain/brand
Mercure

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.6)

  • Top pick by families with children

Breakfast info

Continental, Vegetarian, Halal, American, Buffet

Rooms with:

  • City view

  • Pool with a view

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Prices converted to USD
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 ! 

Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Superior Twin Room
Price for:
Max adults: 2 <br> Max children: 1
Beds: 2 single beds
Free cot available on request
Free stay for your child
Costs 1st night to cancel
No prepayment needed – pay at the property
Breakfast US$13 (optional)
We have 7 left
US$68 per night
Price US$225
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Queen Room with Pool View
We have 7 left
  • 1 large double bed
280 feet²
Garden view
Pool view
Pool with a view
Rooftop pool
Air conditioning
Ensuite bathroom
Flat-screen TV
Minibar
Free WiFi
  • Free toiletries
  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Desk
  • Seating Area
  • TV
  • Slippers
  • Telephone
  • Tea/Coffee maker
  • Carpeted
  • Electric kettle
  • Cable channels
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
Max adults: 2 <br> Max children: 1
US$78 per night
Price US$259
Included: 11 % Service charge
Excluded: 10 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$91 per night
Price US$303
Included: 11 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$84 per night
Price US$281
Included: 11 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Superior Twin Room
Recommended for 2 adults, 1 child
We have 7 left
  • 2 single beds
Free cot available on request
280 feet²
City view
Pool with a view
Rooftop pool
Air conditioning
Ensuite bathroom
Flat-screen TV
Minibar
Free WiFi
Max adults: 2 <br> Max children: 1
US$68 per night
Price US$225
Included: 11 % Service charge
Excluded: 10 % Tax
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 2 <br> Max children: 1
US$81 per night
Price US$269
Included: 11 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
Max adults: 1 <br> Max children: 1
Only for 1 guest
US$74 per night
Price US$247
Included: 11 % Service charge
Excluded: 10 % Tax
  • Good breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • Free stay for your child
  • You won't be charged yet
Limited supply in Serpong for your dates: 4 four-star hotels like this are already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Chan
    Hong Kong Hong Kong
    “Clean and spacious hotel. There is a big shopping mall at its side. You can get anything you want. Every things are clean. Bed and pillow are comfortable. Airconditiner and wifi are ok. The massage service is very good. All the staffs are very...”
  • Šťastný
    Czech Republic Czech Republic
    “Location is excellent. There are many various restaurant around.”
  • Jelena
    Estonia Estonia
    “Amazing breakfast. Would return to try it again. A big shopping mall with hundreds of restaurants and shops just 100m away, very convenient.”
  • Wayne
    Australia Australia
    “The breakfast, buffet style, was complete (catering for most tastes). The omelettes to order were exactly as requested. The coffee makers made great coffee. The room was modern, well designed with a very good shower. The bed was very comfortable.”
  • Valentina
    Malaysia Malaysia
    “The pool and gym were very clean with good facilities. The rooms were new and air-conditioning was strong.”
  • Shereenkaur2001
    Malaysia Malaysia
    “A business hotel with practical facilities, comfortable room, good amenities and value-for-money. The in-room dining and restaurant choices were superb. Food is wonderful, good portions and delicious. Their monthly specials are very interesting...”
  • Mike
    Australia Australia
    “Great location and easy access to Mail next door, great choice of eateries across the road.”
  • Mike
    Australia Australia
    “Great location, Mail next door great eateries across the road. Highly recommended.”
  • Yaya
    Indonesia Indonesia
    “First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family...”
  • Marijn
    Netherlands Netherlands
    “I have experienced this hotel as a fantastic, warm and beautiful hotel. Fantastic service and a great smile! The Mint & Pepper resto serves as a great breakfast room, but also for dinner or just a drink. Thanks to Pak Budi and his team. Their is...”

Hotel surroundings

Restaurants

1 restaurant on site
  • Mint And Pepper
    • Cuisine
      American • Indonesian • Pizza • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Halal • Vegetarian

House rules

Mercure Serpong Alam Sutera takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of Rp 400,000 is required on arrival. That's about US$24. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 450,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 450,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of Rp 400,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.