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About this property
Comfortable Accommodations: Mercure Pangkalan Bun in Pangkalan Bun offers comfortable rooms with air-conditioning, city views, and modern amenities. Each room includes a shower, TV, and wardrobe, ensuring a pleasant stay.
Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, fitness centre, and a lush garden. Additional amenities include a pool bar, coffee shop, and 24-hour front desk, catering to all needs.
Dining Experience: The modern, family-friendly restaurant serves Indonesian, American, Steakhouse, and local cuisines. Breakfast options include continental, American, buffet, halal, and Asian, featuring local specialities, warm dishes, fresh pastries, and more.
Convenient Location: Located 8 km from Iskandar Airport, the hotel provides a paid airport shuttle service. Nearby attractions include cycling opportunities and local landmarks. Highly rated for its attentive staff, comfortable rooms, and delicious breakfast.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Please select one or more options you want to book
All available rooms
Guest reviews
Categories:
Staff
9.3
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.2
Location
9.0
High score for Pangkalan Bun
Select topics to read reviews:
Guests who stayed here loved
Erin
Australia
“Absolutely lovely staff, super welcoming friendly and helpful.”
Jóna
Iceland
“Very nice hotel, everything very new, clean and the staff very nice. We got the best greetings from everyone and everywhere we want there was always someone to help us out. The breakfast was very good and very much to choose from. The swimmingpool...”
G
Grahame
United Kingdom
“Luxury conditions after an exciting but cramped river boat trip.”
M
Melinda
Hungary
“The room was large and comfortable, equipped with everything we needed. The breakfast was abundant with a huge variety, and the staff were very kind, attentive, warm. We loved it. The swimming pool was decent, nothing special.”
N
Natalia
United Kingdom
“Very modern and comfortable especially after a boat stay in Tanjung Puting”
Josh
United Kingdom
“Wide range of Indonesian and continental food at breakfast, beautiful breakfast area
Good sized pool at a good temperature
Very comfortable room, we were on the 18th floor with views over the city
Lovely staff, left a cute message on our mirror...”
P
Phoebe
Australia
“Lovely staff and facilities. A lovely treat after 3 nights in the jungle.”
P
Paolo
Italy
“Very kind people...even some problems with english
Confortable room
Open to
help for anything
They store for free your big luggage for one
or few days while you are on boat Adventure”
E
Elisa
Ireland
“Beautiful hotel, great breakfast. Lovely place to stay after 3 days in the forest.”
Jose
Ireland
“Great hotel to stay after seeing the orangutans. It is clean, comfortable and very modern. The staff is also very nice. We really liked breakfast and the food at the restaurant in general.”
Hotel surroundings
Restaurants
2 restaurants on site
Kelakai Restaurant
Cuisine
American • Indonesian • Steakhouse • Local
Open for
Breakfast
Kelakai Restaurant
Cuisine
American • Indonesian • Steakhouse • Local
Open for
Brunch • Lunch • Dinner
Ambiance
Family friendly • Modern
Dietary options
Halal
House rules
Mercure Pangkalan Bun takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Pangkalan Bun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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