About this property

Comfortable Accommodations: Hotel Jotam in Panajachel offers spacious rooms with private bathrooms, balconies, and pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, restaurant, and free WiFi. Additional amenities include a lounge, outdoor seating area, and family rooms. Dining Experience: The family-friendly restaurant serves local cuisine in a traditional ambiance. Breakfast includes juice and fruits. Convenient Location: Located 46 mi from Quetzaltenango Airport, the hotel is near shops and attractions. Free on-site private parking is available. Guest Satisfaction: Highly rated for its attentive staff, spacious rooms, and nearby shops.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Panajachel, this hotel has an excellent location score of 8.6

Breakfast Info

Continental

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
1 queen bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 full beds
2 queen beds
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Annette
    Ecuador Ecuador
    The room was very nicely decorated and very clean. The location was very good and close to the lake and all of the vendors.
  • Martine
    United States United States
    Large room with balcon Quiet at night Good place for family with children Pool
  • Julia
    Germany Germany
    Great new modern hotel with gigantic rooms and brand new mattresses. Nice to have a pool to swim after a long travel day. Good location, I chose it for the proximity to the shuttle drop of point, the lancha jetty and the main pedestrian walk with...
  • Swanson
    United States United States
    The staff was amazing! So kind and helpful. Breakfast was lovely.
  • Anderson
    United States United States
    The property is set back off the Main Street so it’s quiet.
  • Phillip
    United States United States
    The concierge Marvin was the most wonderful host. He provided amazing service from check in to check out. When we had an issue at check in he took charge and helped us fix it. He remembered our names, and when my sister told him about an allergy,...
  • Sue
    Australia Australia
    This hotel is nearly new and built to a high standard with beautiful timber doors and beams. Rooms were spacious and comfortable, lots of storage space, great hot shower, huge beds. Location is just a short walk from Santander Street but quiet at...
  • Emma
    Australia Australia
    The room was massive! The room was clean. It was close to a supermarket and fairly close to the main streets in Pana.
  • Kit
    Canada Canada
    The room was big enough to play football in. It was so nice to have a bath. I had one issue in the room and was delighted to see how quickly and efficiently it was handled. Great staff--especially given this was over Christmas holidays. I...
  • David
    Canada Canada
    Great new hotel on edge of main area but central to ferry, nature reserve. So just 2 min walk to main drag. On major street but set in. Really friendly staff. Great continental breaky with soooo much fruits

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante
    • Cuisine
      Local
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional

House rules

Hotel Jotam takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 01:00 and 05:00
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Jotam of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.