Name: Red Level at Gran Melia Palacio de Isora - Adults Only
Address: La Costa, s/n, 38686 Alcalá, Spain, La Costa, s/n, Tenerife, 38686, Spain
Rating: 8.5

Red Level at Gran Melia Palacio de Isora - Adults Only

–Great location - show map

+37 photos

Sea view
Garden
Pets allowed
Swimming pool
Free WiFi
Terrace
Balcony
Free parking
Bath
Air conditioning

You might be eligible for a Genius discount at Red Level at Gran Melia Palacio de Isora - Adults Only. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Red Level at Gran Melia Palacio de Isora - Adults Only

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business centre. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The centre of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)
Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Gluten-free, Buffet

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Redlevel Villa with Private Pool 1 extra-large double bed
RedLevel Junior Suite Large Terrace and Hot Tub 1 extra-large double bed or 2 single beds
Red Level Junior Suite Front Ocean View with Whirlpool 1 extra-large double bed or 2 single beds
Redlevel Deluxe Partial Ocean View with Whirlpool 1 extra-large double bed or 2 single beds
Red Level Junior Suite Front Ocean View 1 extra-large double bed or 2 single beds
Redlevel Deluxe Partial Ocean View 1 extra-large double bed or 2 single beds
Red Level Master Suite Ocean View with Terrace Bathtub 1 extra-large double bed or 2 single beds and 1 sofa bed
RedLevel Deluxe 1 extra-large double bed or 2 single beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Luke

United Kingdom

“The standard of the hotel was excellent. The RED level experience was truly remarkable from the start. We were greeted with such a welcoming atmosphere, checking in was straightforward and we were looked after while our room was being prepared....”

Fragkiskos

Switzerland

“Excellent hotel complex far from the suffocating tourist area. Absolute respect for the customer with great quality in the services. Polite and helpful staff. First time at the red level, second at Melian and with the best impressions”

Petr

Netherlands

“Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.”

Daryl

Guernsey

“Excellent location. Good service, Good room and facilities”

Alison

United Kingdom

“The red level adults only area of the hotel was excellent. Room was perfect, including the balcony whirlpool bath that you could arrange for your butler to prepare for you! Breakfast was very good. Drinks (including wine and beer) and snacks were...”

Laura

United Kingdom

“Possibly the nicest hotel we’ve stayed in! The staff were so friendly and helpful, from management to cleaners. It was beautifully clean and finished to such a high spec. But the attention to detail is what steals the show. They’ve thought of...”

Paula

United Kingdom

“Beautifully landscaped and impeccably maintained. Very clean everywhere. Staff were all without exception, friendly, helpful and polite.”

James

Spain

“Loved this property, we had the red level stay, we had 3 days without the kids so it was great, really nice staff lovely rooms, first time at a melia hotel and would highly recommend, I have been trying to find a high level hotel on Tenerife as...”

Brian

Ireland

“The room, pools, and most importantly the Sports hub, Gym and Spa were all excellent. David and the team in the sports hub kept us moving with Padel, Spinning (including pool spinning) and functional fitness. Excellent.”

Westley

United Kingdom

“Red level was worth the extra for the exclusiveness”

Hotel surroundings

Restaurants

7 restaurants on site

La Terrasse by Jorge Peñate

Cuisine
Seafood • International
Open for
Dinner
Ambiance
Romantic

Le Bistrot Provencal

Cuisine
French
Open for
Lunch • Dinner
Ambiance
Modern

Nami Asian Bistro

Cuisine
Chinese • Indian • Japanese • Thai
Open for
Dinner
Ambiance
Modern

Oasis Mediterranean

Cuisine
Mediterranean • Spanish
Open for
Lunch • Dinner
Ambiance
Modern

L´Olio Trattoria & Pizza Bar

Cuisine
Italian • Pizza
Open for
Dinner
Ambiance
Modern

Pangea Food Market

Cuisine
International
Open for
Lunch • Dinner
Ambiance
Family friendly

Dúo Steakhouse

Cuisine
Steakhouse
Open for
Dinner

House rules

Red Level at Gran Melia Palacio de Isora - Adults Only takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that all guests at this hotel must be 16 years old or older.

Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.

Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Pets are allowed, 80€ per dog/day with a maximum of 2 per room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Red Level at Gran Melia Palacio de Isora - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Red Level at Gran Melia Palacio de Isora - Adults Only

Get the celebrity treatment with world-class service at Red Level at Gran Melia Palacio de Isora - Adults Only