About this property

Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 4.5 mi away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 1.4 mi from the Tomebamba River. 1.6 mi from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton, GHL Hoteles
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, American, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Kendall-sanchez
United States United States
Close to Mirador de Turi, staff was attentive, property very clean, great amenities, pool and spa. Free breakfast buffet was the highlight.
Marcia
United States United States
Staff, facilities, breakfast, and cleanliness. Great access to the mall!
Danette
United States United States
This has been the most amazing service I have ever experienced in a hotel I give it and 11 out of 10 even more everyone is just so wonderful I super recommend it
Danette
United States United States
What an amazing staff the respect and service was outstanding.everything was just so wonderfully I can't say just say one.
Williams
New Zealand New Zealand
Everything was perfect, from the professionalism and friendliness of the staff, to the breakfasts and the hotel and its location the views from the room was all perfect. The airport shuttle service was a nice included bonus. I would definitely...
Dylan
United States United States
Breakfast included, good food at lobby restaurant, large room, clean, well maintained, convenient airport shuttle, close proximity to mall
Roberta
Ecuador Ecuador
Everything and especially the people. Everyone was so kind and helpful.
Cristina
Ecuador Ecuador
the room was nice and comfortable, had a nice view of the city.
Ricardo
United States United States
Breakfast was excellent. View was outstanding. Service by all the staff was very helpful.
Juan
Ecuador Ecuador
Facilities seem well maintained yet, and then location is very convenient

Hotel area info

Restaurants

1 Restaurant On Site
Cook's
  • Cuisine
    Local • International • Latin American
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Dairy-free

House rules

Four Points by Sheraton Cuenca takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$20 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print

Must-know information for guests at this property

Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.