About this property

Featuring air-conditioned rooms with a flat-screen TV, Vale Hotel Aitkenvale features a bistro, a bar and an indoor children’s playground. The hotel is 15 minutes’ drive from central Townsville. You can enjoy pizza, pasta and New York steak at the bistro, or just have a casual drink with friends at the bar. There is live music on some nights. Guests can visit the large variety of fish life at the Reef HQ Aquarium, which is 15 minutes’ drive from the Vale Hotel. Townsville Airport and the Museum of Tropical Queensland are within 20 minutes’ drive.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
4 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Richard
    Australia Australia
    I always stay here when I have a medical appointment or treatment that requires me to be comfortable. I have been upgraded to the family suite the last two visits and this suits me. The proximity to the restaurant that serves a mean steak dinner...
  • Jeanne
    United States United States
    Good location. Appreciated the secure car parking and access to restaurant nearby.
  • Michelle
    Australia Australia
    Good price. Great location. Located behind the Vale Hotel & Dan Murphys. Close to servo, library, Stockland Shopping Centre, Maccas. Not far from hospital too
  • Leonard
    Australia Australia
    99% happy, I knew it is not new, but was clean, mostly friendly efficient staff, decent food, cold beer. Got a senior discount I wasn’t aware of, saved me 25% a night on quote, so more than happy. Would do it all again
  • Lara
    Australia Australia
    Great location, reception staff very friendly, clean, good value, good facilities, good security.
  • Maree
    Australia Australia
    Loved that room 2 had its own private car park....when I return I will request same..They had air con on prior to arrival....was fantastic.
  • Sarah
    Australia Australia
    It's true the beds are comfy, and yes we did have to walk through the gaming room for reception. Overall loved our stay here, convenient location.
  • Toni
    Australia Australia
    Decent amount of space for my large family. Fresh clean towels daily. Nice and clean
  • Rachael
    Australia Australia
    Great location when you are busy. Bistro and bottle shop close by can walk to 7-11 and supermarket. Very clean and bead were really comfortable ❤️
  • Elizabeth
    Australia Australia
    The breakfast packages where good we collected on arrival, but we forgot to go get one for everyday as we where there for 4 nights . Friendly staff at check in .. safe car parking was great. We had stayed here before so stayed again with...

Hotel area info

Restaurants

2 Restaurants On Site
  • The Vale Hotel Bistro
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Graziers Steakhouse
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

House rules

Vale Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that reception hours are as follows:

Monday-Friday 8:00 until 18:00.

Saturday-Sunday 7:00 until 15:30.

A manager is on-site until 01:00 for late check-in.

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.