About this property

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand
ibis

Property highlights

  • Top Location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 queen bed
2 twin beds
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Rose
United States United States
Excellent location next to airport. New property. Restaurant in property is great. Friendly staff.
Kate
Australia Australia
Location, staff at reception very friendly and helpful
Stephanie
Australia Australia
Clean and very convenient the front desk staff were so helpful and super nice
Wright
Australia Australia
Room was great. Breakfast was a little dear. Bed was lovely and comfortable
Deborah
Australia Australia
Beds were very comfortable and room dark great for sleeping.
Phil
Australia Australia
Restaurant for Dinner and Buffet breakfast meant l didn't need to go anywhere
Quentin
Australia Australia
Angad at reception was exceptionally nice. We ate at the restaurant and they were understaffed in the kitchen, which is fine because we didn't mind waiting for food. There was a mistake on our order and Nick from the restaurant was quick to...
Aaron
New Zealand New Zealand
Immediate access to the airport. Great restaurant, speedy wifi. Best Ibis experience
Paul
Australia Australia
bed was soft and comfortable, room was clean and, breakfast was hot and fresh
Shelley
Australia Australia
Location was good and the 24 hour desk very handy. Comfortable and clean. Facilities very good.

Hotel area info

Restaurants

1 Restaurant On Site
Turbarlence
  • Cuisine
    Australian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Ibis Mackay takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.