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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I liked the hotel's design style, the high level of service, quality rooms, and proximity to the ocean.

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9.2
Superb
107 reviews
Price from
US$360
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. The hotel is beautiful with direct access to the lagoon. Stunning at night and infinite pool with a view was a treat. Staff were helpful and polite.

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9.2
Superb
236 reviews
Price from
US$288
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. Loved the butler staff. So helpful above and beyond. The cenote was unbelievable too.

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9
Superb
551 reviews
Price from
US$385.69
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Amazing paradise in the jungle. Very stylish rooms with private indoor pool and little details aimed at making your stay romantic. Great food at the local restaurant. Absolutely amazing pool - the largest (longest) we have ever seen. Very professional staff - we felt being taken personal care of all the time. Special thanks for late checkout. Separate special thanks to Leo, who is a master-waiter, and to everyone at the reception desk - we really enjoyed our stay and can wholeheartedly recommend the Milam to anyone visiting Tulum.

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9.3
Superb
217 reviews
Price from
US$526
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything from the staff to the room were amazing. Everyone was very polite and helpful.

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9.4
Superb
481 reviews
Price from
US$233
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. It's so close to the really pretty water. You can either kayak or walk to the beach .

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9
Superb
250 reviews
Price from
US$535
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. This was the highlight of our trip. The atmosphere is amazing, it is an oasis in the middle of the jungle. So quiet and peaceful yet very comfortable. Beautiful nature all around. Two pools, one in the sun and one in the shade. Also a free Mayan sauna. We had the villa which was amazingly decorated, water pressure very good. We received welcome drinks when arrived. You will have to eat at the hotels restaurant but it is very very good! Prizes are fair for the good quality and amount of food. Morning yoga so fun! And most importantly - the staff were absolutely fantastic and we felt so welcome and well taken care of. Iguana’s are btw a part of the crew. There is cenotes in the area you can walk to.

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9
Superb
599 reviews
Price from
US$195
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Amazing staff, Andy, Eric, Cris, Ryan, etc they have sincerely made this place feel like home. Would come back in a heartbeat

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9
Superb
246 reviews
Price from
US$190
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. The whole property was amazing and inside the jungle. It is surrounded by iguanas, exotic birds and a great variety of plants and flowers. The cenote and the river that exists inside the hotel makes the scenery even more beautiful. There are bicycles that you can use for free in order to move from one place to another, since the hotel resort is huge. In the reception, Michelle is a valuable asset for the hotel, since she is willing to help you for any requests and make your stay unforgettable. A really must do, is the excursions that Gonzalo operates in the hotel. He is so amazing and this guy really loves his job so much!! The river experience is definitely worth it and all these faculties are for free. The cleaning of the room was done 2 times per day and it was the most incredible clean room that we have ever stayed. The type of room was a hacienda with high ceiling where you could enjoy silence and the sounds of the jungle. The hotel, arranged us a surprise in our room for our wedding anniversary with a very romantic decor and a champagne. That was really the best way to start our stay.

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9.4
Superb
596 reviews
Price from
US$427.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Most beautiful, sexy and natural place to stay and explore in Bacalar.

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9.3
Superb
563 reviews
Price from
US$211
per night

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