Boutique Hotels in Colombo

The location and the suites. The host was kind and helpful.

Everything was great! They have a car service from the airport competitively priced with the cheapest taxis. And their free breakfast buffet offered with some packages is amazing!

I'm from Philippines and I have stayed 3 days and 2 nights at this hotel in a Executive Suites with Access Lounge and high quality of service to details remains. Staffs is amazing, they are very friendly and accommodating. It's a perfect place to stay with a luxurious hotel like Cinnamon Grand Hotel. Will recommend this. Thanks for all the staff on the service desk and also Sanjeewa for helping checking out. Everything was perfect, rooms, service and food are amazing.

Fantastic historical hotel. Felt like I was transported back to the 1920's.

This hotel was really lively boutique Hotel. We loved it. Centrally located. Breakfast was delish. Food is fab in resturant. Staff exceptional soooo nice and helpful.

It was a great room with a balcony, very clean and a feeling of quality for the price

It’s difficult to pinpoint just one thing that made my stay exceptional, which, in my opinion, is a sure sign that the Hilton Colombo has the right balance across the board. Check in was seamless, my room was 1615, I was graciously upgraded, so my humble thanks to reception for this. The room itself was spacious, with a fantastic, huge, and super-comfy bed. The TV had English channels (a definite plus!),the view was fabulous. Plenty of complimentary water, a fresh fruit bowl was delivered shortly after I arrived. The room also had an iron and board, and for the first time ever in my travels, I noticed oxygen face masks provided in case of fire. Bonus points to Hilton for that thoughtful health and safety measure. But what truly made my stay so special was the staff. I have genuinely never stayed at a hotel where the team was this warm, professional, and kind. I have to mention a few people by name because they absolutely deserve it. Dinesh in the lounge, I take my hat off to this man. With over 30 years at Hilton, he embodies the very best of hospitality. He couldn’t do enough for me. During one of our chats, I remembered it was my birthday (which I had genuinely forgotten myself due to travel and timezones!). Unbeknownst to me, Dinesh contacted the Duty Manager, Mr. Dinindra, and the Guest Relations Manager, Ms. Zainab. Within ten minutes, both managers, along with Dinesh and the lovely Kiara, appeared at my table singing “Happy Birthday” and presenting me with an incredible cake. It was such a touching moment. I often see guests treat hotel staff poorly, as if they’re beneath them. My advice, engage with the staff genuinely, without attitude or pretence. When you connect on a human level, the service you receive will exceed every expectation. My experience here is proof of that. Who really cares what the price of a coffee of beer costs in the hotel, honestly it doesnt matter. You simply cant put a price on this level of warmth, kindness and professionalism.

We stayed here on the last night of our trip and it couldn't have been a better way to end the holiday. The hotel was absolutely gorgeous, the food was delicious (beautifully runny poached eggs at breakfast) and the service was fantastic. Wish we'd had more than one night!

The hotel ambience was very peaceful and comfortable which was just what we wanted the night before our flight home after a hectic 2 weeks travelling. The food also was very good

An absolutely exceptional stay in a stunning setting, combining elegance and well-being. We loved enjoying the on-site facilities: a restaurant with exquisite flavors, breathtaking views, and heavenly massages. The staff are exceptionally kind, always attentive, and full of thoughtful touches. A true haven of serenity, perfect for recharging.