Luxury Tents in Al Ain

The location is great - close to the city, but secluded, with excellent views of Jebel Hafit and it's surroundings. We enjoyed our heritage tent room, the all around excellent service from staff and how easy it was to get around thanks to the hotel providing an on-demand shuttle service. Our private little firepit with the complimentary bundle of firewood was a treat and every meal we had at the restaurant was nice! If anyone is arriving by car which is not a 4WD or SUV with good ground clearance, recommend leaving it at the parking lot and the staff will kindly come and take you to your room. I also want to share that for the one complaint we had during our stay, the team did everything they could to ensure that it's resolved and how much we aprecciated them for doing so - it's very easy to leave a 5 star review when nothing goes wrong, but the mark of true hospitality is the effort that went in to ensure that when we did have an issue it was escalated and solved. Many thanks to the entire amazing team over at Pura - Guru, Ivy, Abed, Mr Safouen the GM and everyone else who made our stay so pleasant! We will be coming back soon!